Terms & Conditions
Terms & Conditions
Welcome and thank you for visiting our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Life by adventure ltd relationship with you and this website. If you disagree with any part of these terms and conditions, please do not continue to use our website.
General
• The content of the pages of this website is provided for your general information and use only. It may be subject to change without prior notice regarding pricing, event dates etc.
• At life by adventure ltd, we try our best to provide current and up to date information. However, we do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• You should feel free to use any of the information or materials on this website (excluding anything that can be classed as copywrite material) however, this is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products services, or information available through this website meet your specific requirements.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United Kingdom.
• By taking part in a mountain-based activity with Life by adventure ltd you acknowledge that the areas in which you will travel are dangerous in nature and carry a risk of injury or even death. You acknowledge that you are responsible for your own wellbeing and that you are confident and competent in your own ability to take part in your chosen event.
Payment
1 When taking part in one of our activities, we require you to pay a deposit for your chosen event based on the event.
2 For UK events, we require a 25% deposit at the time of booking with the remainder of your balance due 6 weeks before you depart on your chosen event.
3. We reserve the right to cancel events, providing 4 weeks' notice, without any liability on life by adventure ltd in relation to any payments, you may have incurred in organising the trip. We suggest that when booking accommodation and transportation, you ensure this is refundable in this event, or you have insurance to cover the costs, if appropriate. You will be provided with a full refund of the payment we have received, except for circumstances beyond our control. Again, you should cover your event with insurance to be on the safe side.
4. In the event of an event curtailment, due to circumstances beyond our control i.e. mechanical, adverse weather etc, we will recover you back to the pickup points and make any arrangements we can to help you etc up to the point of your scheduled return home. We accept no liability for unforeseen circumstances resulting in additional cost. We will offer you a place to return to complete the event again where possible. Travel insurance should be taken out to cover any event cancellation or curtailment.
Deposits
1. Deposits for our events are non-refundable and we suggest you take out event insurance should you have to cancel an event. The balance is due 6 weeks prior to the event. If your balance is not paid on time and you have not cancelled your trip at least 8 weeks prior to departure, the balance will still be due to Life by adventure ltd. We would therefore recommend that you have insurance in case of any accidents or unforeseen circumstances or curtailment
2. If you have a problem attending your chosen event, will endeavour to rearrange your event to an alternative date depending on your circumstances and the viability of any request. All changes to a booking with more than 8 weeks' notice before the event date, will be free of charge. Changes to a booking with less than 6 weeks' notice before the event will incur an admin charge of £50 , Changes to a booking with less than 5 weeks' notice before the event date are not normally possible. Buses and guides will have been booked and cannot be cancelled. This will therefore have an admin charge of £100.
Event Cancellation
It is very rare that we will cancel any event. However, we reserve the right to cancel an event due to low numbers or circumstances beyond our control. If we do, we will do our utmost to transfer you to an alternative date without any cost to yourself. If we must cancel an event, we will contact you with at least 4 weeks' notice. Please ensure that any accommodation or travel arranged allows you to cancel with 4 weeks' notice.